I am sorry that so many of you will be experiencing hardship and distress as these unprecedented events are evolving in the world. At Headline we have adopted all the cross-infection policies that we can, undergone specific Covid-19 training for health professionals and adjusted our practice with every government update.
I am delighted to say that we are open and appointments are available. Please know that we remain totally committed to your care and are so pleased to be back.
Staff are temperature checked and will never attend work if sick or have any possibility that they have been exposed to hot spots. The entire premises is cleaned according to our Covid protocol. Our reception staff are protected by glass screens and minimal touch practices. They perform regular cleaning of all touch points and will invite you to use our touch free hand sanitiser on entry. All patients are screened for Covid exposure and current health status. Our clinical staff may wear a gown, mask, gloves and visor as appropriate. We have adopted the highest standards to maintain a safe environment for everyone.
We rely on our patients to follow our Covid safe rules, including travel history and avoid bringing any extra persons to the rooms, apart from carers. You will be shown straight to your treatment room to reduce contact in the common areas. Unfortunately magazines and toys are not currently being offered, as a further safety measure.